What is the best customer service number for Booking.com?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

Booking.com is a website which allows customers to book deals on hotel and holiday home accommodation, flights and other travel methods in towns and cities all over the world, for a variety of budgets. The site is primarily aimed at individual travellers and holidaymakers, but there is also a Business section of the site which allows firms and companies with a regular or frequent need for travel and accommodation to book as an entity and receive specific deals and benefits as a result.

The local Booking.com phone number and the international English language customer service helpline are open 24 hours a day. Before you contact the Booking.com helpline, you might find it helpful to have to hand:

• Your email address and other account login details, such as your password
• Booking reference and PIN code (which can be found on your confirmation email)

You can also request your confirmation email to be resent if you have not received or accidentally deleted it.

There is a booking app for Smartphones and tablets, which can be downloaded directly from the booking.com customer services site by entering an email address or mobile phone number, or by directly scanning a QR code. The app allows customers to use their Smartphone or tablet directly as a boarding pass or ticket without needing to print out hardcopy tickets or booking confirmations, get directions to their accommodation directly in unfamiliar cities, receive any updates on their bookings directly while travelling, and make bookings through their mobile device without needing access to their credit or debit card.


Can I change or cancel my reservation through booking.com customer service?

The easiest way to change or update your reservations is by picking up your phone to call Booking.com contact number and talking to a representative.

If I need to change or cancel my booking, will there be a fee?

As a general rule, bookings can be changed or cancelled without any additional fees up to 24 hours before booking-in time. Any rooms with special policies in this regard (particularly including Special Deals) will have this information included in the booking confirmation email.

Can I pay for my stay with a credit card other than the one used to make the reservation?

Although most accommodation providers will generally accept payment by any valid payment method, including cash, it is worth placing a quick phone call to the Booking.com helpline to confirm before your trip to make sure they accept your intended payment method.

What are the check-in and check-out time for my hotel?

Look on the Hotel Policies section at the bottom of your hotel’s page on the booking.com site or your confirmation email for this information.

About booking.com

Booking.com started in 1996 and is part of The Priceline Group, a group for travel deals which also includes Kayak, agoda.com, Rentalcars.com and Open Table.

Have a better contact number for Booking.com?