What is the best customer service number for DHL?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

Contacting DHL Customer Services

DHL serves customers with shipping and courier needs all across the globe. Anyone who contacts the company’s customer service line is well advised to tell the representative a very important bit of information. The caller has to note whether he/she is a shipper or the person receiving the shipment. The shipper may have concerns that are different from the person waiting for a package. Properly identifying oneself to the customer care representative helps narrow down the call making it easier for the customer care representative to handle matters.

Anyone expecting a shipping and is confused over the status of delivery should have the tracking number available. Without a tracking number, it would be impossible for a customer service representative to properly advise on the delivery.

Those who use DHL for shipping and maintain an existing account should have their account number of personal identifying information available. As is the case with tracking numbers, such information makes the call a lot easier to service.

Why Should I call DHL Customer Service UK?

The reason for calling the DHL phone number any manifold. The company handles everything from express service delivery to freight transportation. Common reasons for contacting customer service include paying an invoice, setting up a redelivery on a letter or package, booking a courier collection, or dealing with security issues related to online access.

Regardless of the reason for the call, anyone who places a call to the DHL contact number should remain calm, speak distinctly, and avoid meandering. Doing so ensures the call goes well. Always do what is possible to assist the customer care representative with doing a solid job.

DHL FAQ: A Few Common Customer Questions

Common frequently asked questions of the service include:

Where exactly is my shipment?

Shippers can check the status of their shipment at anytime by calling the DHL number listed above and requesting tracking

What particular items are banned from shipping from DHL?

Due to security and safety reasons DHL has banned certain items from being shipped including antiques, firearms, hazardous goods, e-cigarettes, furs, human or biological samples, illegal goods, live animals tobacco and more. If you believe your item may have issues contact DHL at the number listed above.

Are the time delivery guarantees on DHL service truly legitimate?

Yes, DHL offers a few different shipment options with guarantess. They offer a money back guarantee for any items delivered late due to a delay in shipping.

About DHL

DHL is a huge courier and delivery service with a massive presence across the globe. The company has a foothold in 220 countries. The company employs well over 300,000 people throughout its many locations. Interestingly, the company’s mission statement reflects it wants to be a “logistics company for the world” reflecting a strong commitment to customers and partners. DHL definitely has a worldwide presence. The unique green initiatives the company supports helps establish a global community feel.

Corporate Address

DHL Express, Orbital Park, 178-188 Great South West Road, Hounslow, TW4 6JS

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