What is the best customer service number for Emirates?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

Emirates is one of the world’s largest airlines, based in the United Arab Emirates and operating primarily out of Dubai International Airport. They are the fourth largest airline in the world and the largest in the Middle East. Emirates has been in operation since 1985, and today has a fleet of over 240 aircraft serving over 140 destinations.

Emirates sponsors a number of sports clubs and teams, including Arsenal FC and Benfica. The airline has also chosen to remain independent, not joining any other airline alliances that are common with several other larger airline corporations.

How to Contact Emirates Customer Services

Emirates customer service line can be contacted five days a week, from Monday to Friday, while it is not in operation on Saturdays and Sundays. The opening hours begin at 9:00AM and the line closes at 5:30PM. You can contact them on the following number:

Things to Remember When Calling the Emirates Contact Number

Before calling, make sure that you have all the information regarding any bookings or flight tickets to hand. This includes confirmation codes, booking receipts, flight numbers, and any other additional information that the airline sent to you. Ensure that you have also read the terms and conditions attached to your booking beforehand, as this can save you time on the phone.

Even if you are calling about a flight that doesn’t take off from the United Kingdom, or is located in another country, or calling about booking a flight that is outside the United Kingdom, you should still call the number above, as this is how major international airports operate customer service, and makes for the most effective system. There is no need to contact an overseas number.

Follow any instructions given upon calling the Emirates helpline, and remember that even if you are in a hurry it’s necessary to be courteous and polite to the customer service employee at the other end of the line.


I’m not sure if I need a visa – can I call to check?

You should familiarise yourself with any visa requirements for your trip before travelling, to avoid possible complications at the airport. While you can look online, it is possible to call to confirm visa requirements, especially if your enquiry is complex as it may be difficult to find an up-to-date answer, as visa requirements can change at a moment’s notice.

I want to change my baggage allowance/How much baggage can I bring?

How much baggage you can bring varies depending on whether you are flying economy, business, or first, but ranges from a minimum of 30kg up to 50kg for first class. It is possible to buy additional baggage without upgrading your ticket, to do this you should call the Emirates phone number above and enquire.

Can I make changes to my booking through this number?

Yes, you can also use the Manage My Booking feature on the Emirates website. If you’d prefer to speak to a person or are unsure of whether you can make the changes you need to through the manage my booking section, then call Emirates at the telephone number above with all the necessary information about your flight.

Have a better contact number for Emirates?