What is the best customer service number for Next?
*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.
If you need to call Next customer service, you can reach them via calling the phone number shown. When you make an inquiry via telephone, you’ll want to have several things at the ready. This way, you can ensure that you reach the right customer service representative for your specific needs. If you need to speak to a customer service representative about returns, damaged goods, unauthorized purchases or missing items you’ll want to know who to ask for.
There’s nothing more frustrating than needing a perfect outfit for a special occasion and having the wrong size clothing item or the wrong color arrive at your doorstep. It’s too late to get a new one. What do you do? Start by picking up your phone and dialing the customer service number immediately and ask for the right agent to help you with your situation.
Why Should I Call Next Customer Service?
If you have questions, then you’ll want answers and you’ll want to remedy the situation.
You receive the wrong item
You need to get a refund
You need info regarding returns or refunds
You need to resolve an issue with their services
To cancel your order
To change your order
To update your delivery or personal information
If your delivery hasn’t arrived yet and it was due at least the day before.
British owned Next is a multinational company that sells clothes, household furnishings and shoes. They are the largest retailer in the UK in regards to clothes and they recently opened offices in Aisa as well as the Middle East. With over 500 stores in the UK, they boast 200 stores overseas.
Originally founded in 1864, Next is one of the largest retailers in UK history. With an excellent reputation and infrastructure, they offer great customer service that is unsurpassed. Next day delivery is standard and there are no additional charges for this. The customer may check on their account at any time and they can place their order and choose their delivery time all via the website. It doesn’t get any easier than this.
Moreover, Next has a fully staffed and dedicated customer service team that focus on dealing with any complaints and correcting them. You can also reach them via email. The wait time however via email may be longer than via telephone.
Tips For Calling Next Customer Service
Make sure that you fully outline your complaint or query in detail so that you can be connected to the right department to assist you.
Remember that they do offer 24-hour customer service, however, if you can call during off-peak times you’ll be helped much more quickly.
If something you receive is damaged, call them right away so that you can get a refund or exchange.
Carefully listen when you receive the automated call menu, you’ll have many options and you want to be able to select the one that will help you the most.