What is the best customer service number for Paypal?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

If you’re on PayPal and a victim of fraud, you’ll want to give customer service a call. Fraud is any time you don’t receive goods or you’re taken advantage of. Call their customer service number as soon as you can. You’ll want to speak with an agent and it’s good to know that PayPal takes this so seriously that they have an international customer service center.

Why Should You Call Customer Service?

You didn’t receive something you bought.
Your account’s been hacked.
You don’t understand the fees.
You need to resolve an account issue.
You can’t remember your log-in details or password.
You need to file a dispute with a seller or buyer regarding PayPal.
You see fraudulent activity on your account.

About PayPal

An American company that was created to protect the buyers from and sellers online, PayPal has fast become very popular for payment transactions. It gives extra security to ensure that all customer information is kept safe.

It’s quick and it’s easy to set up your own PayPal account. You can link it to your bank account easily or you can choose to link it to a debit card or credit card. It’s safer than using these cards when you buy or sell online.

Ideal for small businesses and entrepreneurs for selling products and services online. A virtual terminal allows you to accept credit card payments on your store.

It’s one of the largest and the most trusted online payment portals in the world and by 2002, PayPal was a subsidiary of the online platform, Ebay. However, the relationship ended in 2015 and today, over 200 million registered PayPal users use it. You can send money, receive money, bill someone and more all online. They also have an anti-money laundering department where you can set restrictions on how much a person can receive annually.

Top tips to call PayPal Contact Number UK

Always have your account details available so that you can readily identify yourself as the holder of the account when you call into PayPal.

Remain calm even if something is very upsetting it’s not right to take this out on customer service, they are only the representative and they are there to help you so give them the time to look into it. Remember, you want the issue resolved so be polite and friendly and tell them that you’re upset without taking it out on them.

In this fashion, you’ll be sure to explain what is wrong and hopefully the account representative can find the answer to resolve your issue.

Answers to Common PayPal Support Questions

Below are answers to common questions with answers that we have found for you from across the internet. Our goal is to bring these common questions together in one place so you can find answers faster. We are in no way connected to or represent PayPal. All information has been publically sourced from the internet and we cannot guarantee the accuracy of information.

What if I don’t receive something I ordered through PayPal?

If you do not receive an item that you have paid for through PayPal, or the item you receive is not as described, your first point of call should be with the seller themselves. Many sellers may try to resolve issues with their customers personally by organising returns, refunds or exchanges.

If you cannot resolve the issue with the seller directly, you can report the problem to the PayPal Resolution Centre. PayPal may then try to investigate the problem and return to you with a solution.

It’s important to acknowledge that you can only report a dispute through the PayPal Resolution Centre within the timeframe stated on your transaction details. If you do not escalate the dispute within the amount of time stated, the case may automatically be closed and cannot be reopened.

Tip: Please note, problems with eBay purchases should be reported via the eBay Resolution Centre, not the PayPal Resolution Centre.

Is it possible to cancel a payment that I have already made?

Possibly. Not all payments can be cancelled. In most cases, you may be able to cancel payments in the ‘pending’ section of your account as these payments have not been claimed by the seller. To cancel a ‘pending’ payment, simply click the ‘cancel’ button next to your transaction. If the payment is in the ‘completed’ section of your account, it cannot be cancelled as it has already been received by the seller. The only option in this case is to request a refund, but there is no guarantee that it may be accepted by the other party.

My PayPal payment has been declined – what should I do?

PayPal may have barred your payment because there seems to be unusual activity on your account or there could be a problem with your payment method. Try confirming your bank and your card on your account, then try to make the payment again. If you still cannot make a payment, try using a different card or bank account connected to your PayPal account, or use your online PayPal balance. If none of these solutions work, contact the PayPal customer service team.

I have received an email that I’m not sure is actually from PayPal – how can I tell if it’s real?

Legitimate emails from PayPal do not begin with generic greetings, they always use the name on your PayPal account. The company also may not ask you for any personal information via email, such as your password, the answers to your security questions, your bank account details, or your credit and debit card details.

If the email you have received has any of these red flags, it is not a genuine email from PayPal. Instead, it could be a fake email from scam artists, or ‘phishers’, attempting to find out your financial details. Be aware that some of these phishers may link you to false PayPal websites which look extremely realistic – it’s important not to enter any information on these sites. You should not reply to the email, simply forward the email to PayPal to make them aware of the issue.

If you have already responded to the email and you are worried that your PayPal account may have been compromised, contact PayPal immediately. If you have shared your password or security details, change these details as soon as possible, and if you have shared your banking details, contact your bank immediately.

PayPal says I need to confirm my bank account – how do I do that?

You can verify your bank account in the ‘wallet’ section of your PayPal account. You may need to review that the bank account and direct debit details are correct and click the button to confirm this. Once you have confirmed your bank account details, PayPal may send £0.01 to your bank account with a 4-digit reference number.

In the ‘wallet’ section of your PayPal account, you may need to enter the 4-digit number to complete the verification of your bank account. These instructions vary slightly for those with shared or business bank accounts, as you may need to physically sign a form and post it to PayPal before you can verify the bank account.

I’ve forgotten my PayPal password – can I recover it?

Of course. If you have forgotten your PayPal password, go to PayPal’s log in page and click the link below where you normally enter your email and password. On the next page you may be asked to enter your PayPal email address and choose how you would like to receive your lost password.

You may have the option of receiving your password via phone call, text, email or by entering security answers. Once you have chosen your preferred method, follow the onscreen instructions to recover your password.

Is it possible to link my eBay and PayPal accounts?

Yes! By linking your eBay and PayPal accounts, you may be able to make faster and easier purchases. To link your two accounts, you may need to log in to your eBay account and find the ‘PayPal Account’ link. Follow the onscreen instruction to link and confirm the two connected accounts.

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