Admiral is open Monday through Friday 8:00am – 8:00pm, Saturday 9:00am – 5:00pm and Sunday 9:30am – 4:00pm.

What is the best customer service number for Admiral?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

Advice for Calling the Admiral Contact Number

Admiral remains one of the top insurance providers in the United Kingdom. Callers to the Admiral car insurance contact number need to be aware of what type of insurance the firm offers. This way, if they are in the market to purchase insurance, they know what the company offers. Car and home insurance are the two most common policies purchased. They are other types of insurance accessible from the firm. Life, pet, and travel insurance are available. The company even offers personal loans up to £25,000.

Existing customers do need to have their account number available. One account number may be all that is necessary when various policies are under a single umbrella. If not, then knowing all the different policy numbers is a must in order for the customer care representative to open the proper account.

How to File an Insurance Claim with Admiral Insurance.

Callers who are wishing to file a claim do need to know all the pertinent “how, why, and when” details in order to make the intake as smooth as possible. The more clear facts the representative receives, the quicker the claim moves forward.

The sheer volume of reasons why a caller may contact Admiral car insurance do vary. Addressing concerns with the service and calling to make a premium payment would be among the two most common. Probably the most common reason to call would be to file a claim. Potential new customers are likely to be calling about insurance Current customers may be inquiring about a change to a policy. The change may focus on increasing or decreasing insurance.

The Most Frequently Asked Questions

How long does it take for a claim to be processed?

The time it takes to process the claim can vary depending on a lot of factors. The company works to make the claim process as quick and stress free as possible. When you call the Admiral phone number to file a claim the customer service representative will be able to give you a better idea of the time scales involved.

Does my policy cover me when I drive another person’s vehicle?

Each policy is different, for drivers over the age of 25 with a ‘Driving Other Cars’ policy, you are usually covered. However, there are exceptions. Your current policy may cover the usage of vehicles that are owned by other parties. Check section 5 of your current Certificate of Motor Insurance to see if you have this cover. If you are still not sure call Admiral and ask the customer service representative.

Do policy prices change at the time of renewal?

The company has done a great job of keeping premiums as low as possible, especially if you have no claims in the last four years and qualify for the No Claims Bonus. However, rate increases can happen at anytime, your premiums won’t adjust until your annual renewal. If you are curious about any rate increases you may see at renewal you can call the Admiral phone number listed above.

Is there anything that can be done to lower my current rate?

The best way to lower your rate is to avoid getting in accidents and traffic infractions. However, that can take time. They offer a number of discounts depending on your policy and a number of other factors. The best way to find out what is currently available is to call the Admiral car insurance number listed above.

What exactly is a “No Claims Bonus”?

The No Claims Bonus is essentially a discount offered by Admiral car insurance. Each year that you have zero claims earns you a discount off your premiums, up to 15 years. If you’ve had a zero claims discount with you previous insurer you may qualify immediately for this discount. Be sure to ask the details when you call the Admiral car insurance phone number listed above.

All About Admiral

They offer insurance to a tremendous number of policy holders. The full total of their customers is 14 million and climbing. The company has been in business since 1993 and currently employs a staff of 5,000 persons. They have long demonstrated the ability to effectively deliver on customer wants. 90% of customers reveal they would happily renew with the company. Such a high satisfaction rate is certainly not easily attained. They originally launched as a car insurance provider and expanded its offerings over time. The company is well known for unique service such a LittleBox and more.

How can I pay for Admiral insurance?

You can pay for your insurance with a number of cards, including American Express, Delta, Electron, Mastercard, Solo and Visa. Their customers can also make regular payments for their insurance via direct debit or by calling the Admiral car insurance telephone number.

What kind of insurance does Admiral offer?

They specialise in car insurance, with a few different types of cover. Their customers can choose from ‘Comprehensive Cover’, ‘Third Party , Fire and Theft Cover’ and ‘Third Party Only Cover’. These insurance options vary from high-level cover, including accidental or malicious damage, to basic cover, which only covers damage you cause to others’ vehicles.
The company also provides home insurance at three different levels, ‘Admiral Home’, ‘Admiral Gold’ and ‘Admiral Platinum’. All of their home insurance options usually include access to a 24/7 helpline and building cover. You can find out more about their car and home insurance by going to their website or contacting the Admiral insurance phone number to speak with their customer service team.

Can I get immediate car cover with Admiral?

Yes. All you need to do is get a quote for the type of insurance you would like to buy and complete the purchase. If you would like, your cover can start from the minute you have bought the insurance.

Do I have to be the legal owner of my car to insure it?

In most cases, you may need to be the official owner of your vehicle or the partner of the vehicle owner. There are some exceptions, such as if you are renting a car, in which case, you may still be able to request insurance. To find out if you are eligible call the Admiral insurance contact number on this page.

Can I insure my imported car with Admiral?

Yes. They usually insure cars that have been imported from abroad, as long as they are registered in the UK. However, if you need insurance for the car before it reaches the United Kingdom, as well as while transporting it back, you may need to purchase insurance from a different company for this journey.

What is Admiral’s ‘10-Month Bonus Accelerator’?

The ‘10-Month Bonus Accelerator’ is a 10-month policy which allows you to accumulate a full year towards your No Claims Bonus. Of course, you cannot make any claims during this time to gain a year of ‘no claims’. The Bonus Accelerator is recommended by the company to customers who have recently had to make a claim or for those who are taking out car insurance for the first time. Contact Admiral insurance to enquire about the program.

How does having no claims benefit me as an Admiral customer?

Every year that you have without making a claim or having a claim made against you can gain you a discount when renewing your car insurance.

Can I carry over my No Claims Bonus from overseas?

Possibly. At the moment, they only accepts No Claims Bonuses from countries in the EU. Customers who would like to carry over their years of no claims from another country may need written proof, such as an official document from your previous insurer.

Are there any specific items I need to let Admiral know about before I purchase insurance?

Yes. They request that customers inform them of any ‘high risk items’, such as art, collectables, furs, jewellery, musical instruments, precious metals, sports equipment and watches. If you have any particularly valuable high risk items, you should let their team know to make sure that the item is covered.

What is ‘Personal Possessions Cover’?

‘Personal Possessions Cover’ is insurance that protects portable items, such as handbags or headphones, that are frequently taken out of the home. At the time of writing, ‘Admiral Platinum Home Insurance’ includes Personal Possessions Cover as standard, and customers can request to add the cover to their other types of home insurance. Even items such as bicycles and camping equipment can be covered. A full list of the items that are included in this kind of cover can be found on their website or by calling the Admiral insurance contact number above.

What if some of the circumstances included in my home insurance policy change?

If your circumstances change in any way that you feel may affect your home insurance, get in contact with the company immediately. In some cases, changed circumstances that they have not been informed of can render an insurance policy invalid.

What counts as ‘Proof of Purchase’ or ‘Proof of Valuation’?

If you would like to cover a specific item on your insurance policy, you may have to prove the item’s value. In this case, a purchase receipt that shows the value of the item should be sufficient. You usually need to send a photograph or photocopy of the receipt along with your policy number to the company via post. You can find details of their postal address on the website or by calling the Admiral number and speaking with the customer service team.

Please note: The proof of purchase may need to be sent to the company within a certain amount of your insurance policy starting.

Company Address

The physical address for the company is as follows: Admiral, Tŷ Admiral, David Street, Cardiff, CF10 2EH, United Kingdom.

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