Ryanair is open Monday through Friday 6:00am – 9:00pm, Saturday 9:00am – 6:00pm and Sunday 10:00am – 6:00pm.

What is the best customer service number for Ryanair?

*This website advises that calls to 084 numbers cost 7p/min plus your phone provider’s access charge.

Established in 1985, Ryanair is a low cost airline headquartered in Dublin, Ireland. The company has almost 400 aircraft serving 192 different destinations throughout Europe, and has also extended flights to the Middle East and Africa. Ryanair has been embroiled in a number of scandals over the course of its operation, including controversial advertising campaigns.

In the UK, Ryanair’s most important base is London Stansted airport, where it has a stationed fleet of 43 aircraft, flying to both smaller, minor airports and major European hub airports.

How to get in contact Ryanair Customer Services

The Ryanair customer service lines are open every day of the week to take your call. From Monday through to Friday the lines are open from 6:00AM all the way through to 7:00PM. On Saturdays the lines open at 9:00AM and operate until the evening, closing at 6:00PM. On Sunday the lines open at 10:00AM and operate again, until 6:00PM. Please note that these hours do not apply to national and bank holidays, where hours of operation may be affected.

Things to remember When You Call Ryanair Contact Number

  • Ryanair has a busy service line and there is a chance that your call will be placed in a queue. Listen to the instructions provided on the phone and wait for your call to be answered by a Ryanair helpline associate. It’s often not worth hanging up, as if you decide you do need to call you will then lose your place in the queue next time.
  • Ensure you have your confirmation details, including any email confirmation, as well as relevant information including your passport details, names and addresses of passengers, and anything else useful to your booking. This will ensure that the staff are able to deal with your request effectively.


Should I check in online?

Yes, you should. Checking in online by using the instructions provided in your booking email saves time. It also prevents you from being charged an additional fee for printing your boarding pass at the airport. You can check in and print your boarding pass up to 2 hours before the flight takes off.

How soon can I check in?

How early you can check in depends on your ticket type and additional services you’ve purchased. For bookings where you’ve purchased a seat check in opens up to a month (30 days) before your flight and closes no later than 2 hours before scheduled departure time. If you’ve not purchased a seat, check in opens 7 days prior to your departure time.

Customers with Business Tickets and Business Plus Tickets may check in upon arrival at the airport terminal without incurring any extra fees or charges.

When does baggage drop off open?

Your baggage drop off desk opens two hours prior to the departure of your flight and shuts forty minutes before. It is very important that you drop your baggage off as early as possible. Many customers have arrived late and been unable to check in their baggage, causing difficulties with their travel plans. Endeavour to arrive as early as reasonably possible to drop off your baggage.

How can I check in for my Ryanair flight?

Ryanair passengers can check in for their flights online or via the Ryanair App. Passengers will need to enter their reservation details, such as their booking reference number and their email address, and confirm that they would like to check in.

Online and app check-in is usually open many days before a flight departs, but checking in early may cost a fee. Once passengers have checked in online or on the app, they will need to either print their boarding pass or have the boarding pass available on a mobile device.

When can I drop off my checked-in baggage?

They recommend dropping off your checked-in baggage as soon as possible before your flight. In general, the Bag Drop Desk opens a couple of hours before your scheduled flight time and closes within the hour before your flight.

It’s important to check in your bag on time as not doing so could prevent you from boarding your flight.

What happens if I lose my boarding pass?

If you lose your print-at-home boarding pass after checking in online, you can easily print out the boarding pass again.

However, you may not be able to use this service in the few hours before your flight. If you cannot use the print-at-home function, they can print out your boarding pass for you at the check-in desk but you may be charged a fee for the service.

When should I arrive at the boarding gate?

Ryanair recommends passengers arrive at the boarding gate in plenty of time. Keep in mind, the gate usually close 20 minutes before the scheduled departure time.

Late passengers often will not be able to board under any circumstances. If you expect delays because of weather or other events you may want to call the Ryanair customer service number to determine if the flight has been rescheduled or cancelled.

What travel documents do I need to travel with Ryanair?

Required travel documentation not only depends on Ryanair’s terms and conditions, you will also be required to carry documentation requested by the country that you are visiting.

In general, passengers need to carry a valid passport and boarding pass. However, in some cases, passengers may be allowed to carry another form of documentation.

Alternatively, passengers may need to carry a visa and other important documents to be able to enter their chosen destination.

Check exactly what documents will be needed for your trip on both the terms and conditions of your Ryanair booking and the latest advice from the embassy.

How do I change my flight if I’ve already checked in online?

To make a change to a flight that you have already checked in for online, you should contact the customer service team over the phone by calling the Ryanair number above. It may not be possible to make changes to your flight online.

You should also keep in mind that changes must be made a certain amount of time before your scheduled departure time. It’s not possible to make our changes in the last few hours before your flight is scheduled to depart.

Please note: You will likely be charged for changes made to your flight. Charges vary depending on the nature of the change and the current costs of services.

How much checked baggage can I have?

They allow their customers to purchase a checked bag allowance with their flight. Checked baggage allowances can be bought online, over the phone or at a Ryanair travel desk.

Keep in mind, buying online will usually be the cheapest option. At the time of writing, customers can check in up to three bags each, as long as their total weight is not over the amount of allowance bought.

At the moment, Ryanair passengers can choose between 15kg or 20kg of check-in baggage weight.

How much cabin baggage can I have?

Ryanair allows passengers to carry one bag that can easily fit in the overhead locker and one small bag that can fit under the seat in front of your own.

The exact sizes of cabin baggage can be found on the Ryanair website. There are often baggage ‘sizers’ at the Ryanair check-in desk – if your cabin baggage does not fit into the sizer, you may be asked to check in the bag and pay a fee.

What should I do if my baggage is damaged, delayed or lost?

If there are any problems with your baggage upon arrival at your destination, such as a bag being damaged, delayed or lost, you should report it at your airport of arrival.

Once you have reported the issue, you can also make a claim. Keep in mind, you will need to make the claim directly to Ryanair within the time limits set by the company.

Please note: Ryanair has limited liability in many cases of damaged, delayed or lost baggage, so you may need to contact your travel insurer to make a claim. You can also speak with a representative to learn more by calling the Ryanair telephone number above.

Can I fly if I’m pregnant or if I’ve just had a baby?

In most cases, pregnant passengers can fly on Ryanair flights up until their 28th week of pregnancy. After this, you may need to request a ‘Fit To Travel’ letter from your doctor in order to fly with Ryanair.

However, you may not be able to fly after your 32nd week of pregnancy, depending on the circumstances. If you have any queries about flying while pregnant, you should contact your doctor.

If you have just had a baby, you may not be able to fly until up to 10 days later, depending on complications. Keep in mind, babies under the age of 8 days old also cannot fly with Ryanair.

If there are any complications with your pregnancy or birth, you should contact your doctor to get advice about flying.

For any other enquiries, call the Ryanair phone number for assistance.

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